Digital Front Desk for Gyms & Fitness Studios
Capture leads, answer enquiries, and guide bookings automatically — without adding new systems or extra work.
Request a DemoThe Problem Gyms Face
- Missed enquiries while staff are on the gym floor
- Repeated questions about memberships, classes, and policies
- Leads dropping off without follow-up
- Messages scattered across platforms
- No response outside opening hours
The Solution: Digital Front Desk + CRM
Our Digital Front Desk combines a smart on-site assistant, a built-in CRM, and automatic email follow-ups — all working together seamlessly.
What It Handles Automatically
- Membership & pricing enquiries
- Class & session questions
- Opening times & policies
- Personal training enquiries
- General support questions
- Booking guidance
Built-In Lead Capture
Examples include:
- Free BMI Check
- Fitness Goals Assessment
- Free Trial / Intro Session Requests
Every lead is captured, stored in the CRM, and followed up automatically.
Automatic CRM Emails
- BMI results with clear explanations
- Lead confirmations and next steps
- Support enquiry acknowledgements
No manual replies required.
Smart Support Ticket Handling
If a question can’t be answered automatically, a support ticket is created, logged in the CRM, and acknowledged instantly by email.
Appointment Booking (No New Systems)
The Digital Front Desk uses your existing booking URLs — guiding visitors to the right place without replacing your software.
- No new calendars
- No extra logins
- No workflow disruption
How It Works
- Visitor opens the Digital Front Desk
- They ask a question or select an option
- Instant response
- Leads stored in the CRM
- Automatic emails sent
- Bookings guided to your system
Pricing
Starting from £100 per month
Custom pricing available for multi-location gyms