Digital Front Desk for Hotels & Hospitality
Support guests, reduce front-desk pressure, and never miss an enquiry — before, during, or after a stay.
Request a DemoThe Reality for Hotels
- Reception desks overloaded during peak times
- Guests asking the same questions repeatedly
- Missed calls and emails outside staffed hours
- Pre-arrival questions slowing down operations
- Staff pulled away from guest experience
A Digital Front Desk That Never Sleeps
Your Digital Front Desk acts as a calm, always-on guest assistant — answering questions, guiding bookings, and providing local information without replacing your staff.
What It Handles Automatically
- Check-in / check-out information
- Room types and availability guidance
- Facilities (gym, spa, pool, dining)
- Parking, policies, and directions
- Local recommendations and attractions
Guest-Friendly Lead Capture
Turn enquiries into organised guest information without friction.
- Guest Stay Assistant
- Local Area Guide Requests
- Room & Availability Enquiries
- Facilities & Dining Questions
Details are captured securely and followed up automatically.
Built-In CRM & Auto Emails
- Instant confirmation emails to guests
- Automated local guides and information
- All enquiries logged in one place
Guests feel supported — staff stay focused.
Smart Escalation When Needed
When a request needs human attention, a support ticket is created, logged, and acknowledged instantly by email.
Works With Your Existing Booking System
No system replacements required. The Digital Front Desk guides guests directly to your current booking pages.
How It Works
- Guest opens the Digital Front Desk
- They ask a question or request information
- Instant answers or guidance are provided
- Details are logged in the CRM
- Automatic emails are sent when required
Pricing
Starting from £120 per month
Custom pricing for multi-location hotels